1. Who We Are
JWHope is a professional services organization providing structured support services for individuals and families impacted by substance use disorder — with or without legal involvement. Our services are organized into two distinct pathways:
Justice With Hope (pre-sentencing, legal system support)
Journey to Wellness & Hope (voluntary intervention and recovery)
2. What Information We Collect
When you contact us or fill out a form, we may collect:
Your name
Email address
Phone number
Information about your situation (if voluntarily provided)
We do not request or store sensitive legal, clinical, or diagnostic information through this website. If additional information is required, it will be collected through secure and direct channels.
3. How We Use Your Information
We use your information to:
Respond to your inquiry
Connect you with the appropriate JWHope_ service
Share relevant support materials or updates when requested
We will never sell or rent your personal data. Your information is only used for the purpose of providing you with structured support, resources, or guidance.
4. Legal Basis for Processing
We collect and process your data based on:
Legitimate interest (responding to your request for help)
Your consent (when you opt in to receive updates or communication)
You can withdraw your consent or opt out of communication at any time.
5. How We Protect Your Information
Your personal information is stored securely. We use standard security protocols to prevent unauthorized access, disclosure, or misuse.
6. How You Can Access or Update Your Data
If you would like to:
Review the personal data we hold about you
Correct or update your contact information
Request deletion of your data
Please contact us at: thereishope@jwhope.org
7. Third-Party Tools and Integrations
We may use secure third-party tools (such as HubSpot) to manage forms, automate responses, or analyze traffic. These tools adhere to their own privacy and security standards. We do not share identifiable data with advertisers.
8. Cookies and Tracking
This site uses cookies and tracking technologies, including HubSpot (for form management and CRM), to improve your browsing experience and understand how visitors interact with our content.
These tools may collect anonymous usage data such as pages visited, time on site, and general location. No personally identifiable information is collected through cookies without your knowledge.
You can manage or disable cookies through your browser settings at any time.
9. Confidentiality of SuD Information
JWHope handles all information related to substance use disorder in accordance with applicable federal laws, including 42 CFR Part 2, which provides heightened protections for substance use disorder treatment records. Information shared with JWHope in connection with clinical services is subject to these additional protections and will not be disclosed without proper authorization.
10. Contact Us
For questions about this Privacy Policy or how we handle your data:
thereishope@jwhope.org
