Privacy Policy
Last updated: May 27, 2025
At JWHope_, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, fill out a form, or contact us for support.
1. Who We Are
JWHope_ is a nonprofit organization providing structured support services for individuals and families impacted by substance use disorder — with or without legal involvement. Our services are organized into two distinct pathways:
Justice With Hope (pre-sentencing, legal system support)
Journey Wellness Hope (voluntary intervention and recovery)
2. What Information We Collect
When you contact us or fill out a form, we may collect:
Your name
Email address
Phone number
Information about your situation (if voluntarily provided)
We do not request or store sensitive legal, clinical, or diagnostic information through this website. If additional information is required, it will be collected through secure and direct channels.
3. How We Use Your Information
We use your information to:
Respond to your inquiry
Connect you with the appropriate JWHope_ service
Share relevant support materials or updates when requested
We will never sell or rent your personal data. Your information is only used for the purpose of providing you with structured support, resources, or guidance.
4. Legal Basis for Processing
We collect and process your data based on:
Legitimate interest (responding to your request for help)
Your consent (when you opt in to receive updates or communication)
You can withdraw your consent or opt out of communication at any time.
5. How We Protect Your Information
Your personal information is stored securely. We use standard security protocols to prevent unauthorized access, disclosure, or misuse.
6. How You Can Access or Update Your Data
If you would like to:
Review the personal data we hold about you
Correct or update your contact information
Request deletion of your data
Please contact us at: thereishope@jwhope.org
7. Third-Party Tools and Integrations
We may use secure third-party tools (such as HubSpot) to manage forms, automate responses, or analyze traffic. These tools adhere to their own privacy and security standards. We do not share identifiable data with advertisers.
8. Cookies and Tracking
This site may use minimal cookies to improve your browsing experience or collect anonymous traffic insights. No personally identifiable data is collected through cookies.
You can manage your cookie preferences in your browser settings.
9. Contact Us
For questions about this Privacy Policy or how we handle your data:
thereishope@jwhope.org